The Road Ahead Sampler : April May 2010
CARAVAN SHOW Win one of 30 double-passes to the Queensland Caravan Show, total value $900. WWW.ROADAHEAD.COM.AU THE ROAD AHEAD APR/MAY 2010 6 TRAVEL + LIFESTYLE WELCOME For these great member prize offers GO TO PAGE 74 RACQ HELP VISIT US ON THE WEB RACQ (Club, travel, insurance) racq.com free2go free2go.com.au Email firstname.lastname@example.org ROADSIDE HELP (24 HRS) 13 1111 TTY (impaired hearing) 3248 2074 Y HELP LINE (24 HRS) 13 1905 Medical, home, accident emergency advice. Motoring legal advice. MEMBERSHIP (24 HRS) 13 1905 Join, pay by phone, enquiries. Alterations by fax 3361 2140 INSURANCE (24 HRS) 13 1905 Enquiries, sales, alterations & payments RACQ Insurance claims 13 7202 OTHER RACQ SERVICES Child safety restraints Advice/sales 3872 8926 Mail order 1800 816 523 Driver education 3361 2382 (Rec. driving schools) 1800 680 039 RACQ Finance RACQ car & personal loans 1300 361 316 Technical advice 3666 9148 Members in country areas 1800 623 456 Traffic & Safety 3872 8925 Advice and investigations Travel services Accommodation bookings in Australia (24 hrs) 1800 629 501 Road conditions (recorded) 1300 130 595 Road travel information 3361 2406 (24 hrs, or see website) Travel bookings (Australia & overseas: airline, cruises, car hire, tours)1300 888 449 Vehicle storage 3272 5982 Vehicle inspections 13 1905 OFFICES Head Office 3361 2444 P.O. Box 4, Springwood, Qld 4127 Branch/retail offices See 'RACQ' in the phone directory or racq.com. RACQ BOARD Club Patron Penelope Wensley, AO, Governor of Queensland President & Chairman Richard Pietsch Vice Pres. & Dep. Chairman Geoff Leddy Directors Nigel Alexander, Fay Barker, Tony Gambling, Dennis Howe, Elizabeth Jameson, Peter Long, Stephen Maitland, Bronwyn Morris Chief Executive Officer Ian Gillespie NOVOTEL TWIN WATERS HOLIDAY Win a fun-filled family break, valued at more than $4000, on the Sunshine Coast. STEAMY SUNDAY Win one of 20 family passes to Steam Train Sunday, total prize value $1100. RICHARD PIETSCH, RACQ PRESIDENT RACQ INSURANCE RACQ WILL RESUME full ownership of RACQ Insurance for the first time since 1995, following joint venture partner Suncorp's recent decision to withdraw from the partnership. The RACQ and Suncorp have worked effectively as joint venture insurance partners, but a new era is before us and the Club now looks forward to working through the transition phase. As a strong and respected Queensland organisation, the RACQ Group will always do what is best for its members and customers. The RACQ Board wants to reassure members and customers that the change in ownership of the insurance company and the many related issues that come with it will be managed by a team of experts from within RACQ and RACQ Insurance to ensure that Suncorp's exit from the joint venture is smooth. Importantly, it will be 'business as usual' for our Club members and insurance customers, who can continue to expect high standards of service from both RACQ and RACQ Insurance. RACQ founded its insurance company in 1970 to provide Queenslanders with more choice when it came to insurance cover, as well as competitive premiums and quality service. These are values which we continue to hold today. One of the strengths of both the Club and its insurance company is our strong Queensland focus and a commitment to serving Queenslanders well. We believe we do this better than anyone else. Queensland is a big, diverse state, and the RACQ is pleased to have people on the ground at key locations in both metropolitan and regional areas. This is part of our service commitment. RACQ members receive a range of benefits when they take out policies with RACQ Insurance. These benefits include loyalty discounts ranging up to 17.5 percent, depending on the length of your membership, and other incentives. As always, the primary focus of the Club and its insurance company will be on its loyal members and customers.
February March 2010
June July 2010